客户扬声器

Sharmini Sivathas.

IT总监和服务管理，AMP

作为一年多，Sharmini的AMP技术总监，Sharmini领导了许多转型业务和技术计划，包括技术功能的大规模外包，通过引入认知自动化来迁移战略业务系统，并通过引入认知自动化来提高业务能力。她的汇款已经涵盖了技术服务经验，它接触中心，集中运行，持续改进和学习和发展。这些团队旨在通过在客户的鞋子中行走，建立在任何地方工作的服务提供令人愉快和无缝的体验，使用数据见解不断地发展，自动化，制定高度聘用的团队，这些团队超出了预期和测量他们提供的东西。Sharmini的AMP职业生涯于2001年开始作为项目经理。2003年，她搬到了@放大器，她担任计划经理。She was promoted to the role of IT Director for AMP Capital Investors in 2007, before moving to her current role in 2008. Sharmini has led the technology components of AMP’s response & remediation program after the Royal Commission and is currently leading the technology stream for the sale of insurance and mature wealth products to Resolution Life. Prior to AMP Sharmini held a number of IT roles in ANZ Funds Management, Colonial Group and Prudential. Sharmini is Sri Lankan, but has called Australia home since 1987.